Welcome to Elite Car Wash X. These Terms of Use (“Terms”) govern your access to and use of our website, services, and any related communications provided by us. By accessing our website or using our services, you agree to comply with these Terms in full.
If you do not agree with any part of these Terms, please refrain from using our services.
1. Eligibility
By using our website or booking any service, you affirm that you are at least 18 years old and legally capable of entering into binding agreements. If you are using our services on behalf of a business or organization, you represent that you are authorized to accept these Terms on its behalf.
2. Use of Our Services
All services provided by Elite Car Wash X are intended for personal or business vehicle care within Singapore. You agree not to misuse, reproduce, duplicate, copy, sell, resell, or exploit any part of our services or content for commercial purposes without express written consent.
You are responsible for providing accurate booking details and for ensuring your vehicle is available at the agreed time and location.
3. Booking & Payment
All services must be booked through our website, in-person, or by authorized staff communication. Full payment must be made at the time of booking or upon completion of service, depending on the selected package. We accept credit/debit cards and digital payment methods.
We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, including weather conditions, emergencies, or mechanical issues.
4. Intellectual Property
All website content, logos, branding, service descriptions, and related materials are the property of Elite Car Wash X and are protected by applicable copyright, trademark, and intellectual property laws. No content may be copied, reproduced, or used without our prior written consent.
5. Limitation of Liability
Elite Car Wash X shall not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website, including but not limited to loss of vehicle value, missed appointments, or delays caused by third parties.
We take every precaution to handle your vehicle with care. However, we are not responsible for pre-existing conditions, structural vulnerabilities, or mechanical failures unrelated to our cleaning and detailing processes.
6. Service Disclaimer
Elite Car Wash X provides high-end automotive detailing services using premium products and trained professionals. However, we do not guarantee restoration of permanent defects, irreversible paint damage, or deep structural deterioration. Service outcomes may vary based on the current condition of the vehicle.
Our staff will perform a visual inspection before service begins. Any visible damages or concerns will be communicated to the customer. By confirming your booking, you acknowledge and accept the limitations of cosmetic detailing.
7. Refund Policy
We strive for customer satisfaction. If you are not satisfied with the result of your service, please contact us at support@elitecarwashx.com within 24 hours of the completed service.
Refunds or re-services are evaluated on a case-by-case basis and may only be issued under the following conditions:
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The issue is directly related to the work performed.
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You notified us within 24 hours.
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You did not modify or re-clean the vehicle after service.
Refunds will not be granted due to subjective preferences, expectations not aligned with our service scope, or for vehicles with underlying damage that limits detailing effectiveness.
8. Termination
We reserve the right to terminate or suspend access to our services, without notice, if we suspect any violation of these Terms or unlawful behavior.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Singapore. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Singaporean courts.
10. Contact Us
For any questions, concerns, or disputes regarding these Terms, please reach out to us:
Elite Car Wash X
Email: support@elitecarwashx.com